Clockwork has been excellent in customer service. Have used them for 3 years, always timely, honest and straight forward. Just had entire new system installed at a fair price. Did the entire job in about 6 hours. Highly recommend them.
After dealing with problems with two other HVAC repair services, I decided to give Clockwork a try. I'm so glad I did. After learning that my system was incorrectly wired during installation 5 years earlier, the repair was simple. Install the correct Thermostat, and rewire the system. It's amazing how well my system works now. Thank you Mack C, and thank you for your military service.
Very impressed with the service and the professionalism of Jessie. He arrived when Clockwork said he would; performed a thorough look into the issue at hand; and found the problem to be repaired. Even looking into other areas that might need some attention to as well for future help. I say above and beyond: eager to help the customer!
My experience with Clockwork has been nothing short of excellent. I called 4 other AC companies when my air went out 2 hours before a party I was hosting. Clockwork was the only one who even offered to come after hours. Jesse had me cooling quickly and was so professional. My family owns an AC company in Florida so we know what to expect. From the communication in the office and professionalism of the tech, this is what a service company should strive to be! THANK YOU!
I currently have an annual membership with Clockwork Heating and Air for a rental property in Athens, GA and my experiences with them have been FANTASTIC. The service technicians are professional and pleasant--and even more importantly--thorough; when I recently called about an A/C-related leak, my tech made a point to document everything with photos and then followed up with a phone call to walk me through each photo in order to outline the issue(s). The folks at Clockwork are incredibly responsive and I couldn't be happier with my experience!
