Jesse D. is the best. The office called to let me know when he would get to my house, and even though it was close to 5:00 on a Monday, he took his time, was relaxed, congenial, and joking---great attitude. The a/c and furnace unit are under the house and he took several pictures and alerted me to a severe plumbing problem that I wouldn't have known about till the shower floor caved in underneath me. I'm super grateful to him for taking the time to look around at the entire crawlspace to check for other issues besides just checking on the a/c. A friend recommended Clockwork Heating & Air to me, and I recommend them to everybody now.
I am very happy with this company. They have helped me before but today I felt like they went above and beyond. I called in with an emergency (it turned out not to be but I was very concerned about a smell from my AC and water on the unit), they did not have any availability for same day. However after scheduling for the next day, I got a call back that they have moved some things around and they got someone out to my house within 2 hours of calling. They absolutely could have just made me wait but went above and beyond to get someone out same day. I highly recommend this company!
From the first moment on the phone, Debra assured me that I had called the right company. Debra went above and beyond to assure me that they could and would help us. Answered all questions and we set the appointment for same day service. The techs, Logan & Tyler were on time and professional. They diagnosed and repaired our unit in a timely manner. Debra checked back with me after our repair and also called the next day to see how we were doing. What more could we ask. Thanks to all of you. We will recommend you to everyone.
Clockwork has been excellent in customer service. Have used them for 3 years, always timely, honest and straight forward. Just had entire new system installed at a fair price. Did the entire job in about 6 hours. Highly recommend them.