Jesse D. is the best. The office called to let me know when he would get to my house, and even though it was close to 5:00 on a Monday, he took his time, was relaxed, congenial, and joking---great attitude. The a/c and furnace unit are under the house and he took several pictures and alerted me to a severe plumbing problem that I wouldn't have known about till the shower floor caved in underneath me. I'm super grateful to him for taking the time to look around at the entire crawlspace to check for other issues besides just checking on the a/c. A friend recommended Clockwork Heating & Air to me, and I recommend them to everybody now.
From the first moment on the phone, Debra assured me that I had called the right company. Debra went above and beyond to assure me that they could and would help us. Answered all questions and we set the appointment for same day service. The techs, Logan & Tyler were on time and professional. They diagnosed and repaired our unit in a timely manner. Debra checked back with me after our repair and also called the next day to see how we were doing. What more could we ask. Thanks to all of you. We will recommend you to everyone.
Had HVAC issues in 90 degree weather on a game day. Clockwork was extremely responsive and had a technician to the house within several hours. Mack C diagnosed the issue within minutes and AC was back running in less than 2 hours. Very knowledgable, courteous, and experienced. Highly recommend.
Very impressed with the service and the professionalism of Jessie. He arrived when Clockwork said he would; performed a thorough look into the issue at hand; and found the problem to be repaired. Even looking into other areas that might need some attention to as well for future help. I say above and beyond: eager to help the customer!